Frequently Asked Questions

Everything you need to know about your VS Textile shopping experience.

What is the typical shipping time for orders?

We process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. You can initiate a return or exchange through our online portal.

How should I care for my VS Textile garments?

To maintain fabric quality, we recommend machine washing in cold water on a gentle cycle and hanging to dry. Specific care instructions are located on the inner label of each garment.

Do you offer international shipping?

Yes, VS Textile ships worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location and local customs regulations.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout process.

How can I track my order status?

Once your order is shipped, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.