Returns & Exchanges
At VS Textile, we strive for perfection in every stitch, but if your purchase doesn't meet your expectations, we offer a hassle-free 30-day return and exchange policy for all unworn garments. All returned items must be in their original condition with tags attached to ensure a smooth processing experience.
Initiate Your Request
Log into your VS Textile account and navigate to the 'Order History' section to select the items you wish to return or exchange.
Pack with Care
Place the items in their original packaging, ensuring all designer tags and security seals remain intact to qualify for a full refund.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
Receive Your Refund
Once our quality control team inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing